Can I exchange my product for a different size, type or colour?
Exchanges are usually handled as a return plus a new order. This helps us process your request quickly and ensures you receive the size or variant you really need.
Contact our customer service with your order number and the product you’d like to exchange. We’ll guide you through returning the original item and placing a replacement order.
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Need a bit more help?
If you still have questions about this topic, you can send us a message and our PetClaws support team will be happy to help.
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