Is there a time limit for returns?
Yes. For most purchases you have a legal withdrawal period and a defined timeframe in which returns are accepted. The exact period may depend on your country and the type of product.
You’ll find the details in our Terms & Conditions and returns policy. If you’re unsure whether your order is still within the return period, please contact us with your order date and number.
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Need a bit more help?
If you still have questions about this topic, you can send us a message and our PetClaws support team will be happy to help.
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