Can I withdraw from my order?
Yes, as a consumer you normally have a legal right to withdraw from your online purchase within a specific time period.
If your order has already been dispatched, you can exercise this right by returning the goods in line with our returns policy. Some exceptions apply, for example for opened food or personalised items.
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Need a bit more help?
If you still have questions about this topic, you can send us a message and our PetClaws support team will be happy to help.
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