What is my right of withdrawal?
As a consumer, you usually have a legal right to withdraw from your online purchase within a certain period without giving any reason.
The exact conditions, time limits and exceptions (for example for opened food or personalised items) are described in our Terms & Conditions and withdrawal information.
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Need a bit more help?
If you still have questions about this topic, you can send us a message and our PetClaws support team will be happy to help.
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