My credit or debit card payment failed – what should I do?
Sometimes card payments fail due to security checks, incorrect details or limits on your card. First, check that your card number, expiry date and CVC are correct and that you have sufficient funds or credit available.
If the payment still fails, try another card or payment method such as PayPal. Your order will only be confirmed once payment is successfully completed, so you may need to place the order again.
Need a bit more help?
If you still have questions about this topic, you can send us a message and our PetClaws support team will be happy to help.
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