Refer a friend is not working – what should I do?
First, check that your friend used your correct referral link or code and that their order meets the conditions of the promotion.
If everything seems correct but the reward has not been credited, contact our support team with your account email and your friend’s order number so we can investigate.
Need a bit more help?
If you still have questions about this topic, you can send us a message and our PetClaws support team will be happy to help.
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